Privacy policy

At tgcLuxe, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase products from us.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website, place an order, or contact us, we may collect the following information:

Personal Information

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information

  • Order details

  • Customer service communications

Automatically Collected Information

When you browse our website, we may automatically collect certain information, including:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on our website

  • Website usage data

  • Cookies and similar technologies

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Provide customer support

  • Send order confirmations and updates

  • Process payments securely

  • Improve our website and services

  • Prevent fraud and unauthorized transactions

  • Communicate important information about your orders

  • Send promotional messages if you have opted in

3. Payment Information

Payments are processed through secure third-party payment providers.

tgcLuxe does not store your complete credit card numbers or sensitive payment details on our servers.

Payment providers handle your payment information according to their own privacy and security policies.

4. Sharing Your Information

We may share your information only when necessary to operate our business, including:

  • Shipping carriers to deliver your orders

  • Payment processors to complete transactions

  • Website hosting and e-commerce service providers

  • Fraud prevention and security services

  • Legal authorities when required by law

We do not sell, rent, or trade your personal information to third parties.

5. Cookies

Our website uses cookies and similar technologies to improve your browsing experience.

Cookies help us:

  • Remember your preferences

  • Understand website usage

  • Improve website performance

  • Provide a better shopping experience

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect some website functionality.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.

We use security practices including:

  • Secure website connections (SSL encryption)

  • Trusted payment processing systems

  • Limited access to customer information

However, no online transmission method is guaranteed to be 100% secure.

7. Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including:

  • Requesting access to your personal data

  • Requesting correction of inaccurate information

  • Requesting deletion of your personal information

  • Opting out of marketing communications

To make a privacy request, please contact us.

8. Marketing Communications

If you subscribe to our emails or promotional communications, we may send you updates about:

  • New products

  • Promotions

  • Special offers

  • Store announcements

You can unsubscribe at any time by clicking the unsubscribe link in our emails.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of external websites.

We recommend reviewing the privacy policies of any third-party websites you visit.

10. Children's Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children. If we become aware that information has been collected from a child without appropriate consent, we will take steps to remove it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements.

Any updates will be posted on this page with the revised "Last Updated" date.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

tgcLuxe

Address:
28 Raintree Boulevard
Indianapolis, IN 46278
United States

Email:
contact@tgcLuxe.shop

Phone:
+1 (479) 345-1674